Open Position:
Closed Position:
MDU Account Manager

Help us connect El Paso County, one MDU at a time

This position closed on

General Info

El Paso County, CO
Full Time
Reports to:
Head of Organizational Strategy


Salary Range:
Medical, Dental, Vision, Life Insurance, Disability Insurance, Paid Family Leave, and 401k.
*In compliance with Colorado's Equal Pay for Equal Work Act the salary for this role is listed. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
*Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.

About Underline

Underline starts with our people.

At Underline, we've rapidly built a culture around ownership, trust, community, and innovation. Underline is dedicated to cultivating a growth environment where people feel valued, work with a purpose of mission, are personally rewarded, and are professionally challenged.

Are you ready to join this team and transform American communities?

Underline was founded in 2019 with a singular mission: to ensure the vibrancy of our nation through building intelligent community infrastructure in a socially equitable manner. We work with American communities to design, finance, and construct open access fiber-optic networks. These networks are critical to secure internet access that’s fast, affordable, and fair. As open access networks, this infrastructure is also the essential foundation for distributed healthcare services, new wireless solutions, and resilient infrastructure including modernized water systems and responsible energy creation. Our first two projects are in Colorado Springs and Fountain, Colorado.

About this Position

As the MDU Account Manager you will unlock access for Underline to serve residents in multi-dwelling units such as apartment buildings, new housing developments, or mixed-use properties (residential and business use). To do this, you will manage and maintain property manager and HOA relationships, negotiate access agreements, network and source business within the El Paso County real estate community, and champion tenant access to Underline services. This role reports to the Market Development Director.

Does this sound like you?

  • You have a strong desire to connect clients to technology
  • You have a demonstrated ability to make personal connections, engage and educate clients, ask open-ended questions, and establish trust to ensure lasting relationships
  • You exude confidence with clients when sharing product knowledge and solutions
  • You have excellent communication skills, with a proven ability to tailor features and benefits of products/services to clients with different needs
  • You can learn products/services, and procedures quickly and accurately while delivering solutions for clients
  • You can execute on multiple tasks and projects simultaneously
  • You are  professional, thorough, and organized with strong follow-up skills 
  • You enjoy working collaboratively in a team environment 
  • You have an entrepreneurial spirit—you take a hands-on approach to tasks and objectives that serve the mission of the company
  • You believe in the social, economic, and environmental benefits of bringing intelligent infrastructure to communities

What you'd be doing:

  • Source new residential buildings where Underline can serve residents 
  • Determine whether there is also an opportunity to serve the building owners/managers directly at the leasing office/in common spaces. 
  • Complete access agreements and manage the implementation of complex connectivity solutions for residential buildings with a clear internal process 
  • Deliver an exceptional experience for building owners/managers  with a client-centered approach
  • Build and maintain strategic relationships within the real estate community
  • Keep the pulse on new residential developments within the city

Experience we require:

  • At least five years of experience in real estate, property management, or telecom sales
  • Contract negotiation and deal structuring experience
  • Understanding of consultative relationship sales with proven success establishing new clients, deepening client relationships, and delivering results 
  • Ability to work a flexible schedule, including weekends and some evenings

Bonus points:

  • Experience selling telecom or internet products
  • Familiarity with the El Paso community, and surrounding areas

Hiring Manager

Eric Stout
Head of Organizational Strategy

Unsure about applying?

Confidence can sometimes hold us back from applying for a job. But here’s the thing: there's no such thing as a 'perfect' candidate. Underline is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Position Application

We are an Equal Opportunity Employer. We maintain exceptionally high standards for talent and recognize that there are many paths to developing expertise. We don't discriminate based on race, color, religion, sex, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factors. If you have the skills we need and the ambition to grow fast with us, that's all that matters.