Open Position:
Closed Position:
Cloud Infrastructure Engineer

Help support the vitality and resilience of communities

This position closed on

General Info

Austin/Boston/Remote (US)
Full Time
Reports to:
Head of Cloud, Network, & Operations
Salary Range:

General Description

At Underline, we are driven by a singular mission: to ensure the vibrancy of our nation through building intelligent community infrastructure. We work with communities across the United States to design, finance, and construct open-access fiber-optic networks. We believe these networks are the essential foundation for ultra-fast access to information, a competitive market for content and services, job formation and reskilling for workers, distributed healthcare services, new wireless solutions, and resilient modern infrastructure, including responsible energy creation.  

We’re looking for a full-time Cloud Engineer to join our Engineering team. Our Engineering team responds to the needs of the business, delivering well-designed and strategically aligned technology solutions in network architecture and design, customer acquisition, network service provider connectivity, automated operations, and support systems.

As Cloud Engineer, you’ll work closely with our business and engineering teams in order to assist in building out, and maintaining our AWS, Software-Defined Networking, as well as our configuration management systems. You will be exposed to production services and infrastructure and have a high degree of responsibility and impact. You will get to work closely with leadership, product, engineering, vendors, and customers to help create a best-in-class integrated system. Finally, you will provide some IT support for our small but growing team!

Join us as we help support the vitality and resilience of communities.

About Us 

  • We offer bold solutions to drive positive, sustainable change 
  • We approach our work with humility, integrity, and intellectual rigor
  • We are agile and relentless in pursuit of our mission 
  • We have a mentality of service: to our mission and to each other
  • We are dedicated to building and sustaining a culture of flourishing
  •  We optimize our efforts to create positive-sum for community and capital

Does this sound like you?

  • You are hungry, humble, and curious
  • You have excellent analytical, quantitative, and problem-solving skills
  • You are an intrinsic self-starter and enjoy taking on new challenges
  • You want to be part of the early stages of a company where everything you build matters
  • You want a highly collaborative environment comprised of diverse subject matter experts in broadband networking, data center infrastructure, software development, and design
  • You care about building critical intelligent infrastructure to increase community vitality and improve resilience

What you'd be doing:

  • Assist in designing, building, and maintaining SD-WAN automation for configuration and operation of community networks
  • Manage and monitor all installed systems and back-end infrastructure
  • Proactively ensure the highest levels of systems and infrastructure availability.
  • Design and implement secure, scalable, and highly available network solutions across a hybrid, muilti-cloud environment
  • Develop and implement infrastructure as code for networking teams, allowing for authoritative and actionable standards across networking devices and networks.
  • Utilize coding skills to automate infrastructure deployments across multiple data centers and cloud platforms.
  • Partner and collaborate with other teams, including software developers, application engineers, and infrastructure team to design and support cloud systems
  • Assist in designing and building private cloud infrastructure
  • Develop and maintain technical network diagrams, documentation, and associated processes pertaining to the configuration of the cloud network.
  • Assist in maintaining AWS environment and apps using Terraform and Ansible
  • Direct hands-on experience leading the design, development, and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
  • Assist in ensuring security and compliance for community networks, perimeter, and internal services 
  • Support end-users with workstation deployment, maintenance and compliance
  • Troubleshoot and resolve issues on our network as needed
  • Provide IT support on an ad hoc basis for our regional offices

Experience we require:

  • B.S. or M.S. in Computer Science / Information Technology, Data Science, Engineering or related field, or equivalent experience
  • 5+ years of domain experience in the field of Cloud infrastructure
  • 2+ years of technical expertise and strong working knowledge of IP internetworking, LAN switching, WAN and network security
  • Technology experience, including IaaS/PaaS (Azure or Amazon Web Service), infrastructure automation/orchestration technologies (e.g. Chef, Puppet, BladeLogic), server, storage, high availability architecture, and infrastructure transformation from strategy to design and implementation
  • Scripting and/or coding skills (Examples include but are not limited to: Java, Python, CloudFormation, Terraform, Powershell, Bash)
  • Hands-on experience with Continuity of Operations/Disaster Recovery architecture and planning
  • Knowledge of NFV and SDN products, technologies, architectures.
  • Programming aptitude in Python, Java scripts, API, SOAP, Ruby, PHP.
  • Experience with API development based on JSON, XML.
  • Experience developing applications for Linux
  • Familiarity with systems configuration management, CI automation, or test automation
  • Familiarity with Linux administration and tuning and Linux networking
  • Experience with Docker container technology and Kubernetes container orchestration
  • Experience with Ansible
  • Strong knowledge of Security, Threats, and Vulnerabilities.
  • Expert experience with Networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, cURL or related).
  • Strong knowledge of networking and routing protocols (BGP, OSPF, DNS, TCP/IP, IPSEC)
  • Working knowledge of source control systems, preferably Git

Bonus points:

Hiring Manager

Kinan Shahid
Head of Cloud, Network, & Operations

Unsure about applying?

Confidence can sometimes hold us back from applying for a job. But here’s the thing: there's no such thing as a 'perfect' candidate. Underline is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Position Application