Open Position:
Closed Position:
Community Engagement Representative

Help us build a flourishing community, one household at a time.

This position closed on
2/15/2024

General Info

Location:
El Paso County, CO
Type:
Full Time
Experience:
Junior
Department:
Markets
Reports to:
Head of People

Compensation

Salary Range:
On target earnings up to $65k
*
Benefits:
Medical, Dental, Vision, Life Insurance, Disability Insurance, Paid Family Leave, and 401k.
*In compliance with Colorado's Equal Pay for Equal Work Act the salary for this role is listed. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
*Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.

About Underline

Underline starts with our people.

At Underline, we've rapidly built a culture around ownership, trust, community, and innovation. Underline is dedicated to cultivating a growth environment where people feel valued, work with a purpose of mission, are personally rewarded, and are professionally challenged.

Are you ready to join this team and transform American communities?

Underline was founded in 2019 with a singular mission: to ensure the vibrancy of our nation through building intelligent community infrastructure in a socially equitable manner. We work with American communities to design, finance, and construct open access fiber-optic networks. These networks are critical to secure internet access that’s fast, affordable, and fair. As open access networks, this infrastructure is also the essential foundation for distributed healthcare services, new wireless solutions, and resilient infrastructure including modernized water systems and responsible energy creation. Our first two projects are in Colorado Springs and Fountain, Colorado.

About this Position

We are looking for a full-time Community Engagement Representative to act as a field organizer and events aid to join the Underline El Paso team. Focus will be on building the Underline brand in Colorado Springs and Fountain, and educating and converting potential residential customers. This position works with and reports directly to the local Community Engagement team to execute in-market campaigns, activations, events and assorted programs. Our approach to marketing and community engagement is grounded in grassroots, campaign-style tactics, so this position plays a critical role in the execution of this strategy. Spend your time helping us connect America, one community at a time.

Does this sound like you?

  • You enjoy speaking with and developing relationships with new people
  • You enjoy working as part of a collaborative team
  • You are detail-oriented, self motivated and able to juggle and execute on multiple tasks and projects in sometimes a nebulous and fluid work environment
  • You have an entrepreneurial spirit—you have no problem getting your hands dirty and have an intense ability to learn quickly and from others
  • You are a true believer in the social, economic, and environmental benefits of bringing intelligent infrastructure to communities across the country, starting with COS and Fountain

What you'd be doing:

  • Master our brand and project messaging and serve as a public-facing representative of the network
  • Help Colorado Springs and Fountain residents understand the value of Underline by executing a programmatic approach to grassroots marketing
  • Maintain organization of print collateral and track local marketing inventory
  • Ensure community partners and project Champions are armed with appropriate marketing materials as needed
  • Assist with local Colorado Springs and Fountain community and neighborhood research
  • Support the team to reach company residential client acquisition goals through distributing information about the networks, answering questions and assisting residents to sign up through tablings, door-to-door canvassing, events and other in-person events such as block parties, festivals and neighborhood meetings
  • Assist with lead generation and follow through.
  • Engage in local organizational partnerships and community service to better advance the mission and goals of Underline

Experience we require:

  • Contagious passion for community engagement, local campaigning, and/or grassroots marketing
  • Excellent verbal and written communication skills with an emphasis on influencing others
  • Demonstrated ability to multi-task and handle a variety of responsibilities at once
  • Strong problem-solving and organization skills

Bonus points:

  • You have a background in sales
  • You are fluent in Spanish (written and/or spoken)
  • You have a strong network of relationships in Colorado Springs and/or Fountain. These can be in the realm of neighborhood connections, organizational involvement (for profit, nonprofit, civic, etc) and business relationships. 
  • You have created consumer-facing marketing content and materials, and have helped run customer-facing campaign
  • You have experience working on civic and/or mission-based projects for communities

Hiring Manager

Eric Stout
Head of People

Unsure about applying?

Confidence can sometimes hold us back from applying for a job. But here’s the thing: there's no such thing as a 'perfect' candidate. Underline is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Position Application

We are an Equal Opportunity Employer. We maintain exceptionally high standards for talent and recognize that there are many paths to developing expertise. We don't discriminate based on race, color, religion, sex, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factors. If you have the skills we need and the ambition to grow fast with us, that's all that matters.